Even the Salesperson and a Job Seeker deserves a Thank You

Assume, you wrote an examination and the result was never declared to you.

How do you feel when you pursue something with great effort and you do not get to know the final outcome?

In business, we pursue opportunities with our clients on regular basis.

However, only on some rare occasions, companies inform the participating vendors about the outcome of the bidding process.

It is understandable that all participating vendors will not get the deal.

But, the least they deserve is transparent communication about the outcome of the process.

Ideally, they should also be informed why they were not selected, so the vendor can take meaningful learning from the whole process.

In another scenario; people are called for interviews.

In my 25 years of corporate life, I have seen only on few occasions, the interviewing companies inform unsuccessful candidates about the outcome of the interview.

This is utterly irresponsible.

If someone needs a job, the company also needs good employees.

This is a mutual requirement.

If the candidate has spent time, energy, and effort he deserves transparent communication about the outcome.

Any empathetic and compassionate company will try to create a good experience with the candidate by maintaining transparency.

I have seen that the buyers and hiring organizations, particularly in India, many times come from a huge sense of entitlement.

For them, it seems okay to call people and make them participate in the process and to not treat them with respect and transparency.

This is fundamentally flawed.

Buying and Recruitment should be based on a partnership philosophy, they are symbiotic relationships.

I faced similar situations many times.

Customers will make you work with blood sweat, make you burn the midnight oil to meet the deadline, and then they will hibernate and start to avoid the calls.

Why can't they inform the participating vendors if the project is shelved or deprioritized?

It will help both parties.

Once, I was pursued by a company for their Sales Leadership role.

I spent a huge amount of time, traveled multiple cities to meet their senior management.

In fact, I spent my own money as well.

After, a long pursuit they said that it’s not happening because of budget constraints.

It was shocking for me, if there was no budget how can they waste the time of the candidates?

Or at-least inform the candidates in advance that the interview is not for immediate recruitment but for future consideration.

Companies must value candidate's time as well.

Progressive companies have a good practice of informing the vendors and candidates even if they were not selected.

They end the process on a positive note by encouraging them to participate in upcoming requirements.

Everybody including an interview candidate and a salesperson deserves a thank you for their efforts.

That is fundamentally good corporate behavior.

What is your experience?